Privacy Policy
Last updated: June 21, 2026
1. Information We Collect
We collect information that you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, financial and credit card information, and other information you choose to provide.
2. Use of Information
We may use the information we collect about you to:
- Provide, maintain, and improve our CRM services.
- Process transactions and send related information, including confirmations and invoices.
- Send technical notices, updates, security alerts, and support and administrative messages.
- Respond to your comments, questions, and requests, and provide customer service.
3. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Specifically, our CRM utilizes scoped data access controls (Role-Based Access Control) to ensure that users only see data they are authorized to view.
4. Third-Party Integrations
Our platform integrates with third-party providers such as Twilio, RingCentral, WhatsApp, and MSG91. Information shared with these providers is governed by their respective privacy policies.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@callcentercrm.example.com.